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Concierge Services

Concierge Services 

Making Your Case Less Stressful 

At Collins Family & Elder Law Group, we proudly offer all clients a variety of concierge services, each designed to ease the burden of family law and elder law matters. We know that you’re going through a lot right now because of the many details and questions about your case, some of which might be completely unexpected, so we make things less stressful through concierge services that few other law firms in North Carolina or South Carolina can offer. Our holistic approach provides support beyond the courtroom, so you can feel empowered and ready for whatever the future brings, all while being guided by our legal professionals and support staff.

Looking for a law firm that will really be there to support you during a family law dispute or elder law case? Call (704) 289-3250 and ask about the concierge services from Collins Family & Elder Law Group today.

Meet Mamie Harrison, Your Certified Divorce Coach 

Mamie Harrison is both our Client Experience Coordinator and a Certified Divorce Coach. As part of our concierge services, any client going through a divorce can lean on Mamie as a Certified Divorce Coach for emotional support, as well as sound guidance when making important decisions about your case. She is not a divorce attorney, but our entire law firm trusts her insight and knowledge about virtually everything related to divorce, just as we are sure you will as well.

When working with Mamie Harrison, your Certified Divorce Coach, we know you will appreciate: 

  • Tailored support: We believe in understanding your unique situation and tailoring our services accordingly. With Mamie’s coordination and communication skills as the liaison between you and the legal professionals working together on your case, we can learn more about you, so our legal services are truly personalized. 
  • Active listening: Need someone to talk to about any worries or concerns that come up during divorce or another family law dispute? Start with Mamie. She is the definition of an active listener who makes sure you feel heard while also providing helpful feedback. 
  • One-on-one communication: Although many legal professionals might be involved in your case, especially if you are going through a high-asset divorce, you don’t have to worry about being overwhelmed by talking with so many people. Mamie will be your liaison to the firm, so you can chat with her in a comfortable, friendly setting while still progressing your case. 
  • Divorce coach expertise: As a Certified Divorce Couch, Mamie Harrison helps you navigate the emotional challenges of your case while also ensuring you have the knowledge you need to make an informed decision that aligns with your goals and values. 

Learn More About Mamie Harrison, Your Certified Divorce Coach 

Smooth Communication Makes You Feel Seen & Heard 

Far too often, we hear from new clients that other law firms didn’t make them feel heard or didn’t keep them in the know about their cases. Our concierge services are crafted to make sure that never happens here at Collins Family & Elder Law Group. 

We ensure smooth communication between you and our legal team with: 

  • Proactive updates: We use daily reminders and provide readily available contact details to keep you informed and supported as your case progresses. 
  • 24-hour turnaround: We prioritize your needs and strive for a 24-hour response time to all your inquiries, even if you have a question well outside what other firms might call “regular business hours.”  

Highly Experienced Guidance for High-Asset Divorces 

Part of our concierge services is designed specifically with high-asset divorce clients in mind. We know that divorce is always stressful, but it gets even more so when valuable assets and real estate, financial accounts, business ownership, pension plans, and other assets are involved. Mamie Harrison has a background in finance that equips her to offer guidance on optimal asset management during separation and divorce, including high-asset divorce. For complex problems or extremely high-value assets, we can connect you with qualified financial experts who know and trust our law firm. With our concierge services, you can feel more confident as you navigate a high-asset divorce because you’ll have real people and professionals leading the way. 

Additional Concierge Services & Support 

Do you have an elder law case or are you not worried that your divorce will get too complicated? We still have concierge and support services for you to enjoy. 

All our clients, regardless of their cases, can enjoy these concierge services and more: 

  • Emotional support: We offer in-house emotional support coaching. Even straightforward cases can get surprisingly stressful for the toughest people. When you want someone to talk to, we’re here. 
  • Financial guidance: You can use our in-house financial guidance that is made available to all clients, not just high-asset divorce clients. Let’s talk about how your financial future will look when your case is done. 
  • Extensive referral network: Do you need to work with another expert to handle the life transition that your case might make? For example, do you need to buy a new home, or do you want to start family therapy? We would be happy to use our extensive referral network to find the right expert for you, whether they are a realtor, therapist, in-home aide service, or any professional in between. 

Find Success with Our Concierge Services 

We believe in building trust and exceeding expectations, so every client can feel successful after every case. With over 200 years of collective experience, our team at Collins Family & Elder Law Group has seen a great number of client successes throughout North Carolina and South Carolina. Each win is made even more fulfilling when a client tells us that our concierge services made their case less stressful and them more confident.

Your Case is Our Priority – Call Now 

At Collins Family & Elder Law Group in the Carolinas, we promise to make your family law or elder law case feel like a priority, and our concierge services are an important part of how we do just that. When you are here, you are not just a client, you are a friend who deserves respect and a way to get through a legal dispute with as little stress as possible. With Mamie Harrison by your side and our legal professionals leading the way, you can feel confident that you are heard, and that your case is being handled the right way from start to finish.

Ask about our concierge services when you request a case review. Call (704) 289-3250 now.




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